• Orders for products that are in stock, placed before 1.00 pm on weekdays (excluding public holidays), will normally be shipped on the same day.
  • Orders that are placed after 1.00 pm, at weekends or on public holidays will be processed on the next working day.
  • We try to keep all items on our Website in stock. If an item cannot be shipped within 24 hours we will contact you with an estimated shipping date.
  • All our orders are shipped by Australia Post eParcel
  • Each parcel carries its own barcode and so can be tracked as soon as it has been scanned into the Australia Post system.
  • A Tracking Number will be sent via email once goods have been despatched.
  • Parcel will be delivered to stated address and you will be required to sign for it. If no one is at the address, a card will be left advising which Post Office the goods have been left at and you can then collect from them.
  • If a card has not been left, you can use eParcel website ( to determine if it has arrived at your local Aust Post Office where you can simply go and collect the item.
  • If you prefer to pick up your order from our Warehouse @ Burwood Industrial Park, Unit 6, 25-37 Huntingdale Rd Burwood VIC 3125, please choose pick up option at the check out
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