Each parcel carries its own barcode and so can be tracked as soon as it has been scanned into the Australia Post system.
A Tracking Number will be sent via email once goods have been despatched.
Parcel will be delivered to stated address and you will be required to sign for it. If no one is at the address, a card will be left advising which Post Office the goods have been left at and you can then collect from them.
If a card has not been left, you can use eParcel website (http://auspost.com.au/track/) to determine if it has arrived at your local Aust Post Office where you can simply go and collect the item.
If you prefer to pick up your order from our Warehouse @Burwood Industrial Park, Unit 6, 25-37 Huntingdale Rd Burwood VIC 3125, please choose pick up option at the check out