Returns

Returns Policy Return of the products is subject to a number of requirements: All products must be returned within 7 days of receipt All products must be unopened All products must be undamaged ** All returns may be subject to a 15% re-stocking fee ** Special orders and freight are non-refundable

Warranty Exchange Periods Calculator King will replace faulty items within the indicated periods as listed below after we receive authorisation by the relevant distributors. Contact numbers can be found on our support page.
All returns must be accompanied by a completed RMA form; this will be provided by us to authorise a return. Goods being returned remain your property and responsibility until received by us. Refunds will be made within 7 days of receipt by our warehouse You will be responsible for shipping the unwanted or faulty items back to us and are liable for all freight charges. Any returns that are received outside of these terms will not be accepted. Details of where to send your item will be provided. Please do not send items direct to us without an RMA as we are simply not able to accept them!